“Customer Service ( Bailey ) was very helpful and professional which is not easy to find now a days”
“This is a 1-yr follow- up for a Carrier Performance 17 Heat Pump system, all – electric.
It was installed by Ramon & Crew (Carlos, Anthony, Angel + electricians Gerardo, Jesus, Vic, Eric).
Original review is on Carrier's website, oct '24 – that site does not allow for follow- up reviews though, so here I am.
The INSTALL: it happened in July of '24, in 110+ F. I cannot stress enough the commitment and hard work of this team – they were all fantastic.
Subsequent communication and maintenance visits, also impeccable. Thanks man, you rock.
The MACHINE(s): Ramon recommended Carrier, we looked at options, decided on this above- mentioned one. It' s a 2-unit, 3Ton and 5Ton.
Twisted original hvac design by the house builder, but Ramon knows his trade, he always finds solutions. Same for the electricians, excellent as well.
I was just a bit worried about the winter performance of this heat pump, non- gas system. It was flawless. My gas bill vanished, while the power bill still went down by 50% (which in turn was largely offset by the previously installed Solar, but that' s another story). To be fair, the previous hvac system, although a decent Lennox running on gas, was 19yr-old, a clunker by now, most likely.
So overall, very happy with A-1 Mechanical, Ramon&Comp as well as Carrier. Feels good.”
“Jason is highly knowledgeable, always professional and respectful of our home and our time. He quickly ascertained the issue with our HVAC and ensured we were satisfied before leaving. I have been very happy with A-1 since we switched to them last year and highly recommend them.”
“Everyone at A1 was absolutely amazing, they have excellent costumer service, and so friendly! They didn’t coffer the service we needed but they put us in contact with service providers who do. They went above and beyond to make sure we got the help we needed. I definitely recommend A1”
“The work was done and in a good professional manner and time. Thank you Hala and Phil, very excellent professionals!!, give these men a raise/ the heat was crazy!!!, Thank you very much!!!!!”
“I recently hired A1 Mechanical & Electric to do some electrical work at my home, and I couldn't be more pleased with the results. Technician Gerardo Rodriguez provided an outstanding service from start to finish. He arrived on time, was extremely professional, and explained everything clearly before getting started. The work was completed efficiently, safely, and to a very high standard.
Not only was the quality of the job excellent, but Gerardo also left everything neat and tidy afterward—which I really appreciated. It’s clear he takes great pride in his work. I feel confident knowing that everything was done properly, and I wouldn't hesitate to call them again for any future electrical needs.
If you're looking for a reliable, skilled, and courteous electrician, I highly recommend Gerardo with A1 Mechanical and Electric. A truly five-star experience!”
“I had a fantastic experience with your company! I would definitely recommend your services to anyone in need. Joseph was incredibly friendly and communicated effectively throughout the process. He completed the job efficiently and with great care. I wholeheartedly recommend Joseph for any service you offer!”
“Honestly didn’t think we would figure out what was wrong with our unit so fast but Joe definitely came through and proved us wrong. Got here and within a hour he figure it out for us after trying to call on all of these other companies. A-1 has got some serious techs that know their stuff. Thank you 😊”
“Bailey Vivanco has been the most outstanding professional in consistently providing top-quality responses to our HVAC service, maintenance, and repair needs. She is always in an upbeat mood and responds promptly — "Bailey is Te Best"!!! — Dennis Burke / President / Responsive Service & Maintenance Company”