“Victor was polite, professional and thorough. He has a great personality and took care of the problem. Great Guy!”
“Since 2022, A-1 Mechanical & Electric have been our HVAC maintenance company.
Every technician (Doug was here last week for the furnace check before cold weather) who has come to our home has been friendly, experienced, professional, and efficient. We have had an issue this summer with one of the AC units that was quickly addressed and resolved. We have been totally pleased with A-1 Mechanical and refer them to friends who mention they need maintenance servicing.
Now get this: While speaking with Nina this week, It occurred to me that the company name says "& Electric". So I asked about that as I have some electric work I need to have completed. I am so stoked that I found a company who I know I can trust based on our HVAC experiences with A-1. I'll be scheduling an appointment very soon!”
“The technicians showed up on time, were courteous, professional and personable. They were very familiar with the equipment and performed their preventative maintenance checks quickly and thoroughly . We were provided with a detailed report of the condition of our equipment. They were a pleasure to have in our home. I look forward to seeing them in the future.”
“My periodic A/C maintenance, scheduled by Nina and performed by Emillio and Jesus was top knot. All interaction was very professional and efficiently performed. Thanks to everyone involved.”
“Although we experienced some problems overall we are very satisfied with the service . All your technicians that were involved in the installation of our air conditions were amazing, very respectful and knowledgeable.
Technicians
Ramon Velarde
Marc Pipitone
ChristiannJuarez
Abraham
Jason”
“This company is truly amazing! We encountered an issue late in the evening with our breaker tripping and trying to find someone late in the evening was a nightmare. I probably called 15+ companies with no luck even though they advertised 24/7 hours of operation. Fortunately, on my last attempt I was able to connect with Liz at A-1 Mechanical and Electric. She was able to get me scheduled first thing the next morning at 7am which fine since we turned our breakers off. Liz was amazing and so personable and patient with getting us taken cared of. The next morning at 7am on the dot, we were blessed with an AMAZING technician named Gerardo. He was able to find the source of our issue and explained what was happening every step of the way. You can definitely tell he enjoys what he does which explains why he has been with the company for 12+ years. Such great work ethics and someone who you can tell was trustworthy right from the start. I found my forever Electrical Company and will use them for any future needs. Thank you Liz and Brittney for your hospitality and BIG THANK YOU to GERARDO for getting everything fixed. We are so blessed to have found this company.”
“The customer service provided by Joe was great.”
“Customer Service ( Bailey ) was very helpful and professional which is not easy to find now a days”
“This is a 1-yr follow- up for a Carrier Performance 17 Heat Pump system, all – electric.
It was installed by Ramon & Crew (Carlos, Anthony, Angel + electricians Gerardo, Jesus, Vic, Eric).
Original review is on Carrier's website, oct '24 – that site does not allow for follow- up reviews though, so here I am.
The INSTALL: it happened in July of '24, in 110+ F. I cannot stress enough the commitment and hard work of this team – they were all fantastic.
Subsequent communication and maintenance visits, also impeccable. Thanks man, you rock.
The MACHINE(s): Ramon recommended Carrier, we looked at options, decided on this above- mentioned one. It' s a 2-unit, 3Ton and 5Ton.
Twisted original hvac design by the house builder, but Ramon knows his trade, he always finds solutions. Same for the electricians, excellent as well.
I was just a bit worried about the winter performance of this heat pump, non- gas system. It was flawless. My gas bill vanished, while the power bill still went down by 50% (which in turn was largely offset by the previously installed Solar, but that' s another story). To be fair, the previous hvac system, although a decent Lennox running on gas, was 19yr-old, a clunker by now, most likely.
So overall, very happy with A-1 Mechanical, Ramon&Comp as well as Carrier. Feels good.”